Any time spent working for a client can be easily recorded in our system against a ticket. This is useful for billing.
1. Open the ticket where you need to add time.
2. Click on the "ADD TIME SPENT" button on the far right
3. Click the "Time Spent" field and enter time you would like to record. This could be time like 00:30 or decimal time like 0.5 for thirty minutes. The start and end will automatically be calculated based on the current time.
4. If there are additional comments, you can add them here. Then click the submit button to record the time entry.
Next:
To bill your clients for these hours, Click Here.