Installing the Gorelo RMM Agent is the first step towards monitoring and managing a system. Based on enterprise grade IoT infrastructure, it allows two way communication across the entire Gorelo ecosystem to facilitate delivery of telemetry from managed systems and execution of various operations on them.
To begin the installation process, follow one of two routes:
Through Asset List:
Click on Assets from the left menu
On the Asset List, click on Download RMM from top right
On the popup that appears, select a Client and then select a Location for the Client. (Note: This is important because when the Agent is installed, it will associate the system with a Client and a particular Location on the Client)
System will present three options to continue the process
Through Client Detail:
Click on Clients from the left menu
On the Client List, click on a Client's name
On Client Detail, in the Locations grid, click on the Download RMM icon on any of the records.
System will present three options to continue the process
Install the Agent using one of the following three options:
Download the Agent:
Click on the Download button to download an msi installer package.
Once the download is complete, copy the msi to the system where Agent needs to be installed
Run the installer (Note: Administrative rights are required to install the Agent)
Share the Agent Link:
Click on Generate Link
System will create a URL and display it in place of the button clicked in previous step
Click on Copy to copy the URL to your clipboard
Use the URL to download an msi installer package
Run the installer
Use the installation command:
Click on Copy
A powershell script will be copied to your clipboard
Open powershell on the system where Agent needs to be installed
Run the script
Once the process is successfully completed, a new Device will appear in your Asset List.
