Gorelo Knowledge Base
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Ticket Management

  • How to Create a Ticket
  • How to Comment and Attach Files to a Ticket
  • How to Configure and Activate Email for Email Automation Services
  • How to Create a Ticket Remotely Through Email
  • How to Post Public and Private Comments on Tickets
  • How to Record Time Spent on a Ticket
  • Understanding and Subscribing to Notifications
  • How to Create and Download a Report
  • How to Customize Ticket Number

Categories

  • Getting Started
  • Integrations Management
  • How To Guides
  • Ticket Management
  • Asset Management
  • Remote Monitoring and Management
  • Products Management and Billing
  • Client Management
  • Team Management
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