Ticket Management
- How to Create a Ticket
- How to Comment and Attach Files to a Ticket
- How to Configure and Activate Email for Email Automation Services
- How to Create a Ticket Remotely Through Email
- How to Post Public and Private Comments on Tickets
- How to Record Time Spent on a Ticket
- Understanding and Subscribing to Notifications
- How to Create and Download a Report
- How to Customize Ticket Number