What is Global Search and How it Works
Global Search is a static search bar fixed at the top of the Gorelo app. It allows users/technicians to search for any ticket, contact, asset or client location name from anywhere on the app.
Step-1: Type in your search query
For the recent search results to appear in the drop-down, you need to type in at least 2 letters of your search query in the Global Search bar.
The instant results drop-down shows a maximum of 5 most recent searches matching the search query for each: tickets, contacts, assets and client location.
Step-2: Press Enter
Press Enter button to fetch all the tickets matching your search query.